Beautlix – beauty service booking platform
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How can we help?

The Help Center will help quickly find answers about your Beautlix account, service bookings, visit cancellations, payments, and using the platform.

For Clients

Search, bookings, reviews, and account management.

HOME
Simply open the Beautlix website, find a service or salon using the search, and book an appointment — registration is not mandatory, but an account allows you to track bookings and favorite salons.
Use the search bar on the homepage or the "Search Salons" page — you can search by service name, city, or specific salon name.
SEARCH AND FILTERING
On the salon list page, select the desired category (e.g., hairdressing, manicure, massage) in the filter bar — the list will update automatically.
Use the city filter or map view on the salons page to see only salons located in your preferred area.
In the filter panel you can set your desired price range so that only salons matching your budget appear in the list.
The sorting feature allows you to sort salons from highest rated — just choose sorting by "Rating."
REGISTRATION AND LOGIN
Click "Login" in the top menu, select "Register," and enter your email and password.
Click "Login," enter the email and password you used during registration.
Once logged in, go to "My Profile" and edit your name, phone number, or other information.
In profile settings you will find a "Password" section where you can change it by entering your old and new passwords.
In the login window click "Forgot Password" and follow the instructions sent by email.
Contact us at hello@beautlix.com to request account deletion — we will process it within a few working days.
BOOKINGS
On the salon page, select a service, click "Book," choose a time, and confirm the booking.
Only truly available times are shown in the booking window — just select the most convenient date and hour.
After confirming the chosen time, the booking is automatically registered and you will receive confirmation by email.
Go to "My Bookings" in your profile and click "Cancel" next to the booking you wish to cancel.
You can cancel a booking and make a new one at a more convenient time in your profile.
A confirmation is sent automatically by email immediately after booking.
A reminder is sent automatically by email shortly before your visit time.
REVIEWS
After your visit, the salon page will show an option to leave a rating and comment — this is visible to logged-in clients.
In the review form, select the number of stars from 1 to 5 and write a short comment about your experience.
DISCOUNTS
Active discounts and promotions are posted on salons’ pages and profiles — they are shown directly next to the service price.
If the salon offers a discount code, you will be able to enter it during the booking confirmation step.
HELP AND SUPPORT
Click the heart icon on the salon card or page to add it to your favorites.
Logged in, go to "My Profile" → "Favorites" where you will find all marked salons.
On the salon page you will find contact information — phone, address, and if provided, email.
Contact us at hello@beautlix.com or use the contact form in the Help Centre.
Email us at hello@beautlix.com with your booking number and a description of the problem — we will reply within 1–2 working days.
Refunds depend on the specific salon's cancellation policy — first contact the salon, and if there are disagreements, contact Beautlix support.

For Business

Salon registration, services, employees, and booking management.

DISCOUNTS
Click the “For Business” menu item, fill out the registration form, and you will receive access to the control panel within minutes.
After registration, in the control panel select “Create Salon” and enter the name, address, description, and photos.
SERVICES AND PRICES
In the control panel go to the “Services” section and click “Add Service”, specifying the name, category, duration, and price.
You can set and edit the price for each service directly in the “Services” section.
In the “Working Hours” section, set the salon's operating hours for each day of the week — this will automatically limit available booking times.
EMPLOYEES
In the “Employees” section you can view, add, and edit members of your salon team.
Click “Add Employee” and enter the name, specialization, and assigned services.
For each employee, you can assign an individual work schedule in the “Employees” section.
BOOKINGS
In the control panel’s “Bookings” section you see all incoming, upcoming, and completed bookings.
Bookings are usually confirmed automatically, but you can set manual confirmation in the “Settings” section.
For a specific booking, click “Cancel” and, if you wish, provide a reason for the client.
The calendar view in the control panel shows all bookings by day, week, or month.
REVIEWS
In the “Reviews” section you see all comments and ratings left by clients.
Each review allows you to write a public response that all visitors to the salon page will see.
DISCOUNTS
In the “Discounts” section you can create, edit, and deactivate your salon’s promotions.
Click “New Discount”, select the service, discount amount, and validity period.
HELP AND SUPPORT
All salon management is done through the control panel — services, employees, bookings, discounts, and statistics in one place.
The “Analytics” section shows visit, booking, and client statistics in graphical form.
In the “Income” section you see revenue by period, service, and employee.
In Settings you can choose which payment methods the salon accepts — cash, card, or online payment.
Contact the Beautlix business support team at hello@beautlix.lt.
Email us at hello@beautlix.com with a detailed description of the problem — we will reply within 1–2 working days.

Didn't find the answer?

Write to us — we will reply within 1–2 business days.